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Welcome to Sex Stores!

F.A.Q


Customer Service

Privacy and security of personal data

Add an Order

Send product

Methods of Payment - Pickup and delivery charges

Order Status

Return a product

Cancelling an order

Delay Orders

 

Customer Service

 

Customer Support is via phone daily (except Sunday) from 12.00 to 21.00 and Saturday from 12:00 until 18:00.

Tel: (0030) 2310 231316

You can also contact us by e-mail at Customer Service any time of the week and will receive a response within 24 hours.
 

Privacy and security of personal data

 

We protect your privacy.

NEVER going to devote personal information of our customers to anyone.

In addition, never send promotional material (brochures, etc.) unless you ask. For any personal information we get from, there is coding data, which protects them from malicious actions of third parties.
 

Add an Order

To order one or more products simply need to click the "ADD TO CART" button edit the quantity but also to delete a product at the CART

Member Customer-Register or Login: If you are already a member of our online shop, fill your email address and password to continue. If you have not yet registered, you can click on "Register" and then "Continue". The advantage of this method is that you get discounts “Gift certificate code” and get Newsletter at least once a month with new products and services.
Guest Customer: In this case, you will not need to register in our shop and get account and password. Fill in the information and press the "Continue" button. The disadvantage of this method is that you don’t have your order history and discount member benefits.
ANONYMOUS Customer( Available only for Greece):

In this case, your order will be sent to ACS Courier store you choose, where you must pick a nickname which will enter in the appropriate field and a contact phone number, preferably mobile phone number. If you want you can fill the e-mail form to get your tracking shipping info.

Then you choose the Payment and shipping method which are C.O.D (Cash on delivery) and Pay Pal for domestic and only Pay Pal for international orders.

For more info of shipping costs and pay go to: “Methods of Payment - Pickup and delivery charges”.

To make any order from this website, you must be 18 years or older.

The Sex Stores do not sell their products to minors.

 

Send product

 

Discreet Shipping

All packages are shipped discreetly sending either a simple package or an envelope, without logos of our Company.
International Shipping:
Our products are sent Worldwide exept Russian Federation.

Methods of delivery:
For Domestic shipments and Cyprus use GENIKI and ACS COURIER.

Note: For Cyprus and the rest of World ,your order must first be prepaid at Pay-Pal to send it to you, there is no C.O.D method.

 

Methods of Payment - Pickup and delivery charges

 

Methods of Payment:

With C.O.D for domestic orders only.

Bank account.


With Pay Pal.


For the second requires telephone or e-mail.


Shipping Costs:
For Domestic shipments (GREECE), shipping costs are 5 Euro and FREE via COURIER if the cost of your order is more than 70 Euros.
For International shipments (CYPRUS, Albania, Bulgaria-E.U.-Other Countries), the shipping cost is 30-50-90 Euro, respectivaly via COURIER and VIA Greek Postal Mail (ELTA) is 30 Euro for E.U. and 50 Euro for the Other Countries.
Shipping costs are FREE if the cost of your order is more than 200 Euro for CYPRUS, Albania, Bulgaria.

 

Methods of Delivery:

With the Courier receive your order  in two ways:

Directly to the address you have registered, you can also ask to be notified by phone prior to delivery.

And second ,you can choose to receive the order from Courier store in your area by checking the special form for this reason in the “address form area”.
In the second case informed via sms of the COURIER for receipt of your order, (This is only for domestic shipments).
In all cases you can also mention it in the comments form of your order whether made through the website or by telephone or via E-mail communications.
Your information must be absolutely precise to avoid any mistakes. Delivery time varies depending on the location of this by 1 to 3 days for Domestic and 1 to 5 days for the day International shipping.

For information or questions just call us on
tel: (0030)2310 231316

 

International Customs and Shipping Choices

Buyers are fully responsible for complying with their country's laws, Customs regulations, taxes, and duties.

Sex Stores is not responsible for packages delayed or detained in Customs.

 

Order Status

 

You can see the status of your order from this site 24 hours 24 hours by connecting (Login) and going to the following address:

-= Orders =-

You can also see live and the shipping status of your order using shipment number that sent to you by e-mail, by clicking the banner below

 

 

Return a product

 

Our Policy
We replace any damaged product delivered to you with new, without incurring shipping costs and change.

The telephone application for refund of a product should be made within 7 days from the date of delivery also should have kept the packaging.
To return any product, first consult the Customer Service on: (0030)2310 231 316.
 

Cancelling an order

 

The cancellation of an order, may take place within 12 hours of creation and made by phone every day (except Sunday) from 12.00 to 21.00 and Saturday from 12:00 to 18:00.

You can also cancel by e-mail to Customer Service.
 

Delay Orders

 

If it has delayed the arrival of your order please contact us immediately.

The mission of each order is the next working day and many times the same day, if there are earlier than 12:00 or later.
For delay over 3 days for Domestic and 5 days for International please contact us by telephone at (0030) 2310231316 or e-mail us.

 

Friendly Sites:

Zoogle.gr
 

 

 

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